WHO WE ARE

Our website address is: https://guduguda.com.

Thank you for visiting Guduguda.com. Guduguda.com is a website run by a Maldivian Company: V EXCLUSIVE. Please read this Privacy Policy, providing consent to document in order to have permission to use our services.

TERMS & CONDITIONS

This website is operated by V Exclusive. Throughout the site, the terms “we”, “us” and “our” refer to V Exclusive. V Exclusive offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. TERMS & CONDITIONS OF SALE

By purchasing or ordering the products sold on our website, you agree to be bound by the terms and conditions set out below. Before placing your order, if you have any questions relating to these terms please contact us via email at admin@guduguda.com or by calling us on +960 9996080.

We may change the terms that govern your use of our site. By using our site, you agree to follow our Terms & Conditions of Sale and any such changes. We reserve the right, in our sole discretion, to revise and modify these terms of service from time to time.

These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these terms.

WARNING: Products sold on our site contain nicotine, a poisonous and addictive substance. Products sold on this site are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma.

2. COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. CONTACT FORMS

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

6. HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

9. INFORMATION ABOUT US & HOW TO CONTACT US
  • We are V EXCLUSIVE, trading as “V Exclusive”, a company registered in Maldives. Our company number is +960 7440040 and our registered office is at H.Cord, Barujoara Goalhi, Male’, Maldives.
  • You can contact us by telephoning our customer service team at+960 9996080 or by writing to us at admin@guduguda.com.
  • When we use the words “writing” or “written” in these terms, this also includes emails.
10. AGE VERIFICATION

Guduguda.com offers products and services to customers aged 18 or over only in accordance with the law where the customers live or register. Age Verification may be required either at checkout or upon delivery, where valid ID will need to be provided. We may use a third-party age checking application in order to verify a customer’s age.

 

11. THE PRODUCTS

The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

The packaging of the product may vary from that shown in images on our website.

Some of the product descriptions on our website are provided by the manufacturers, and not by us. To the extent permitted by law, we shall not be liable for any product descriptions displayed on our website or otherwise that are prepared by the manufacturers or other third parties.

 

12. RIGHTS TO MAKE CHANGES

If you wish to make a change to your order, please contact us and we will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply, or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

We reserve the right to modify the price or the content or withdraw, temporarily or permanently, some or all of the products available (a) to reflect changes in relevant laws and regulatory requirements, and (b) to implement minor technical adjustments and improvements, for example to address a security threat.

We also reserve the right to change or add to these terms from time to time.

Unless you have placed an order for any products by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.

From time to time we may also have to make changes in the specification of any of our products, but we will endeavor to ensure that such changes do not reduce the quality or performance of such products

From time to time there may be information on guduguda.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

13. DELIVERY

Costs of delivery will be as displayed to you on our website.

During the order process we will let you know when we will provide the products to you. If the products are ongoing services or subscriptions, we will also tell you during the order process when and how you can end the contract.

If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay.

If after a failed delivery to you, you do not rearrange delivery or collect them from a delivery place, we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or rearrange delivery or collection we may end the delivery.

Our products will become your responsibility from the time we deliver the product to the address you gave us or you, or a carrier organised by you, collect it from us.

You own a product only once we have received payment in full.

We may have to suspend the delivery of a product to:
(a) deal with technical problems or make minor technical changes; or
(b) update the product to reflect changes in relevant laws and regulatory requirements.

We will contact you in advance to tell you we will be suspending delivery of the product, unless the problem is urgent or an emergency. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 2 months and we will refund any sums you have paid in advance for the product in respect of the period after you end the contract.

If you do not pay us for the products when you are supposed to in accordance with these terms, and you still do not pay us within 3 days of us reminding you that payment is due, we may suspend delivery of the products until you have paid us the outstanding amounts. As well as suspending the products we can also charge you interest on your overdue payments in accordance with these terms.

14. RETURNS & EXCHANGES

We have a 7-day-money-back guarantee on all our products (excluding pre-filled cartridges, e-juice and all clearance items) from the date you received it without any reason. You should return the item in its original condition to us. After we receive the returned items, we will offer you a refund excluding actual delivery fees already incurred. Hope you can understand.

However, this return does not apply in the case of:
(a) products sealed for health protection of hygiene purposes, once these have been unsealed after you receive them; and
(b) any products which become mixed inseparably with other items after their delivery.

If you have returned the products to us because they are faulty or mis-described:

  • If you are entitled to a refund under these terms we will refund you the price you paid for the products excluding delivery costs, tariffs and related expenses incurred, by the method you used for payment. We will make any refunds due to you as soon as possible.
15. PAYMENT

We accept most of the popular payment methods in Maldives: M-Faisaa, BML transfer, Islamic Bank Transfer.

The price of the products, including any discounts (if applicable) shall be the price of which we inform you prior to accepting your order.

The price of the product will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 12 for what happens if we discover an error in the price of the product you order.

It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mis-pricing, we may end the delivery, refund you any sums you have paid and require the return of any goods provided to you.

For goods, you must pay for the products before we deliver them.

You must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

From time to time we may offer a rebate scheme, as more particularly set out on our website guduguda.com from time to time. If you are entitled to a rebate we will notify you in writing at the end of the relevant calendar quarter.

You will not be eligible for a rebate if, at the time of payment of such rebate, any payments due to us pursuant to these terms and conditions are outstanding.

16. YOUR RIGHTS IN RESPECT OF DEFECTIVE PRODUCTS
  1. We warrant that on delivery any products which goods are shall:
    (a) conform in all material respects with their description and any relevant specification;
    (b) be free from material defects in design, material and workmanship;
    (c) be of satisfactory quality; and
    (d) be fit for any purpose held out by us.
  2. Subject to clause 14, if:
    (a) you give us notice in writing during the warranty period within a reasonable time of discovery that a product does not comply with the warranty set out in the agreement;
    (b) we are given a reasonable opportunity of examining such product; and we shall, at our option, repair or replace the defective product, you can look through the Return Procedure on our site.
  3. We will not be liable for a product’s failure to comply with the warranty if:
    (a) you make any further use of such product after giving a notice in accordance with clause 14;
    (b) the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;
    (c) the defect arises as a result of us following any drawing, design or specification supplied by you;
    (d) you alter or repair the product without our written consent; or
    (e) the defect arises as a result of fair wear and tear, willful damage, negligence, or abnormal working conditions.
  4. Except as provided in this clause 14, we shall have no liability to you in respect of a product’s failure to comply with the warranty set out in clause 14.
  5. These terms shall apply to any repaired or replacement products supplied by us under clause 14.

 

17. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY

Nothing in these terms shall limit or exclude our liability for:
(a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) any matter in respect of which it would be unlawful for us to exclude or restrict liability.

18. HANDLING COMPLAINTS & SENDING NOTICES

If you wish to make a complaint you may do in the following way:
(a) by calling +960 9996080; OR
(b) in writing addressed to: admin@guduguda.com

19. GENERAL

Events Beyond the Parties Reasonable Control: If either of us cannot do what we have promised because of something beyond our reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes, acts or omissions of persons for whom we are not responsible, or acts of local or central government or other competent authorities, such party will not be liable for this.

Assignment: You may not but we may, assign, charge or otherwise dispose of our rights under these terms. Any attempt by you to do so shall be void.

DISCLAIMER: THIS SITE AND ALL CONTENTS INSIDE IT ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT GUDUGUDA.COM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Nobody else has any rights under this conditions(except someone you pass your guarantee on to). This condition is between you and us. No other person shall have any rights to enforce any of its terms.

If a court or arbitration institution finds part of this condition illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing condition, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this conditions, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

Which laws apply to this contract and where you may bring legal proceedings. Any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Republic of Maldives and shall have exclusive jurisdiction to settle any such dispute or claim.